PACS web was upgraded on Tuesday March 10th. This upgrade will enable NCH’s PAC web to be compatible with Internet Explorer (IE) versions up to IE 11.
You may be prompted to download 6 separate Active X components the first time you log into your PC. Depending on your PC security, you may need to be logged in as an Administrator to download these components.
Please contact your office system administrator.
All NCH PC’s will have these components downloaded prior to the upgrade.
Please call NCH Help Desk x4892 or Radiology Informatics x4695 for help
EPIC Update: The activation date is scheduled for May 1, 2015.
To help you stay informed throughout the implementation, we have created a specific Epic section on the physician portal that will be updated on a regular basis. To access Epic information on the physician portal, click Epic at NCH
It's Coming! ICD-10 Training Completion Date is March 31, 2015
To complete your training Click here
Your six-digit NCH Physician ID serves as your user ID and password.
Click here for a quick user guide or Click here for a complete user guide.
Support Page CLICK HERE.
If you need assistance, call 847- 618-DOCS(3627) between 8a – 4p (Monday – Friday)
Please Note: Our IT Help Desk is available to assist you on holidays and outside these hours.
In addition, Help Desk Personnel are available at x4892:
5:30a – 12:00 midnight (Monday – Friday)
7:00a – 11:30p (Weekends)